Lot 2-2-49, 2nd Floor, Wisma Rampai, Jalan 34/26, Rampai Town Centre, 53300 W.P. Kuala Lumpur.

(+60) 19 488 5625

Shipping Policy

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Effective Date: 21st March 2023

This Shipping Policy governs the terms and conditions for shipping and delivery of products purchased through the website http://www.lockitdigital.com ("Website") operated by Lockit Technologies ("we," "us," or "our"). By making a purchase on our Website, you acknowledge and agree to comply with this policy.

  1. Shipping Destinations

We offer shipping to customers located within Malaysia. At this time, we do not offer international shipping. If you are located outside Malaysia and wish to purchase our products, please contact our customer support team to inquire about alternative arrangements.

  1. Shipping Methods and Timelines

2.1. Shipping Methods: We utilize reputable shipping carriers to ensure reliable and efficient delivery of your purchased products. The available shipping methods will be presented to you during the checkout process, and you can choose the one that best suits your needs.

2.2. Shipping Timelines: The estimated delivery time will depend on the shipping method selected, your shipping address, and other factors beyond our control. Please note that any delivery dates provided are approximate and subject to change. We will make our best efforts to meet the estimated delivery times, but we cannot guarantee delivery on specific dates.

  1. Order Processing

3.1. Order Verification: Once you place an order, we will verify the order details, including product availability and payment authorization. In some cases, we may request additional information or verification before processing your order.

3.2. Order Processing Time: After order verification, we will process and prepare your order for shipment. Order processing time may vary depending on the product(s) purchased, stock availability, and other factors. We will notify you if there are any significant delays or issues with processing your order.

  1. Shipping Charges

4.1. Shipping Fees: Shipping fees will be calculated based on the shipping method selected, the total weight or dimensions of the package, and the destination address. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase.

  1. Shipment Tracking

Once your order has been shipped, we will provide you with a shipment tracking number, if available. You can use this tracking number to monitor the progress of your shipment online through the shipping carrier's website. Please note that it may take some time for the tracking information to be updated after the shipment has been dispatched.

  1. Shipping Issues and Support

If you encounter any issues with your shipment or have questions about your order's delivery status, please contact our customer support team. We will assist you in resolving any shipping-related concerns to the best of our ability.

  1. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Lockit Technologies

Email: contactus@lockitdigital.com

Phone: +(60) 19 488 5625

By making a purchase on our Website, you signify your acceptance of this Shipping Policy. If you do not agree to this policy, please refrain from making a purchase. Your continued use of the Website and making a purchase will be deemed your acceptance of this policy.